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Unmanned electrical substation at dusk with an open control kiosk showing green indicator lights
Representative scenario

Remote substation monitoring for a distribution network

A distribution network with dozens of unmanned substations finds out about faults from customer calls. This is how we’d bring breaker positions, transformer health and alarms into one SCADA view within seconds, not hours.

Sector
Electricity distribution: municipal or private network
Setting
Unmanned substations and mini-subs across an industrial park
Illustrative scale
Around 30 substations, 800+ data points
Core hardware
Substation RTUs (IEC 61850-capable), Modbus gateways, SCADA
Protocols
IEC 60870-5-104, IEC 61850 MMS, Modbus RTU
Typical programme
4–6 months

The challenge

The network’s substations are unmanned. When a feeder trips, the first alert is often a customer complaint, and a technician is sent out to find which breaker opened and why. Restoration time is dominated by finding the fault, not fixing it.

Most substations already have protection relays, energy analysers and transformer temperature monitors, but they use different protocols and report to nobody. Load-shedding makes it worse: breakers switch several times a day and generators and UPS units start and stop, with no confirmation that they did so correctly.

Battery chargers (rectifiers) and fire panels fail silently, and the failure is only discovered during the outage they were meant to cover.

Our approach

  1. Substation survey

    We inventory every substation’s protection relays, meters, transformer monitoring and auxiliary systems, and record which already use IEC 61850, which use Modbus and which have no communications at all.

  2. An RTU in every substation

    An RTU reads breaker positions, trip signals, transformer temperatures, rectifier and fire alarms, and generator and UPS status. Where relays already use IEC 61850, the RTU reads them directly as an MMS client.

  3. Event-driven telemetry

    Changes are pushed to SCADA the moment they happen over IEC 60870-5-104: time-stamped events, not values polled minutes later. Links run over fibre where available and LTE elsewhere, on a segmented OT network.

  4. Operations and reporting

    Operators see the whole network on one single-line view, acknowledge alarms with notes and, where switching procedures allow, operate motorised breakers remotely. Energy analyser data feeds hourly, daily and monthly reports.

System architecture

How the layers connect, from the people using the system down to the equipment in the field.

People
  • Control room and standby technicians
  • Alarm notifications
  • Engineering reports
SCADA
  • SCADA single-line diagrams
  • Alarm management and event log
  • Energy reports per feeder
Communications
  • IEC 60870-5-104 over fibre or LTE
  • Segmented OT network, private APN
Substation control
  • RTU per substation
  • IEC 61850 MMS client
  • Modbus gateways for legacy meters
Signals
  • Breaker position and trip
  • Protection relays
  • Transformer temperature
  • Rectifier, fire, generator and UPS status

What we’d deploy

Target outcomes

Seconds
From breaker trip to control-room alarm
One view
Every substation on a single SCADA single-line
Every cycle
Generator and UPS starts confirmed during load-shedding
Hourly
Energy analyser reporting per feeder

Targets we would design and report against, not measured results from a named client. Actual results depend on the baseline established in the audit.

Common Questions

Questions about
this kind of project.

Do our existing protection relays need replacing?

No. Relays that support IEC 61850 are read directly by the RTU; older relays and meters connect over Modbus or hard-wired contacts. Protection settings aren’t touched: monitoring sits alongside protection, not in place of it.

Is remote breaker control safe?

Remote operation is optional and follows your switching procedures. Where it’s enabled, commands go through SCADA user permissions, are logged with the operator’s name and time, and can be limited to specific breakers.

How is the telemetry network protected?

Substation RTUs sit on a segmented OT network on a private APN or dedicated fibre, never the corporate LAN or the open internet, and remote access goes through a controlled, logged path. Our OT cybersecurity service covers the full approach.

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